Support

Help with SoloSearcher, without the runaround.

Get help with the SoloSearcher app in ChatGPT, the Claude connector, your SoloSearcher account, or a connection that is not behaving as expected.

Direct support

Tell us what happened.

Email us from the address on your SoloSearcher account. A short description, the exact message you saw, and where you saw it are usually enough to begin.

[email protected]

Plugins and connectors

Connection help, step by step.

These are the most common recovery paths. For installation and access choices, read the ChatGPT guide or the Claude guide.

How do I add SoloSearcher to ChatGPT?

Turn on Developer mode and add SoloSearcher as a remote MCP server. See the Developer mode guide for the exact steps.

I can’t find SoloSearcher in Claude

The official Claude directory listing is pending. You can connect today from Settings → Connectors → Add custom connector. In Claude Code, install the SoloSearcher plugin from a marketplace when the listing is available, then authenticate from /mcp.

The connection won’t finish

Return to SoloSearcher in the assistant, choose Connect or Authenticate, and complete sign-in and consent in the browser window. If the browser does not open, copy the sign-in URL into a browser. Never send us an authorization code, password, or API key.

The assistant is connected but does not use SoloSearcher

Start a new conversation after connecting and explicitly ask the assistant to use SoloSearcher. In ChatGPT, turn SoloSearcher on for the conversation from the + menu's Developer mode. If tools still do not appear, disconnect the integration and connect it again.

A write tool is unavailable

Read-only connections never receive write tools. Open your connections, then reconnect with read-write access. Delete-marked tools are not enabled on the hosted service; no connection is ever offered them.

Access & privacy

You stay in control of the connection.

Review or revoke connected assistants from SoloSearcher at any time. Revocation stops future access; reconnecting lets you choose a different access level.